How to Remove Bad Reviews on Amazon?
In this post, we will teach you 3 powerful methods we use to make all of your negative reviews invisible to buyers, reduce their negative effects, and get them removed.
- Find the Reviewer's Email Address and Contact Them with the Best Template.
- Push Down Negative Reviews with 100% Result Guarantee.
- Remove Bad Reviews Directly with the Review Remover Tool.
If you have any negative reviews on your Amazon listings, this is the ultimate solution for you. Make sure you get this done before you start your product launch & keyword ranking campaigns.
#1: Find the Reviewer's Email Address
As soon as you found the negative review, contact the buyer immediately!
A common mistake sellers made is contacting reviewers through the Amazon messaging system. This is very risky as Amazon can see all your communication in their system.
The right way to do it is to find reviewers' email address and to contact them outside of Amazon.
Zonboost Reviewer Lookup can help you extract the personal email of any Amazon reviewer from the review link with 100% accuracy and success rate.
A few effective email templates are provided at the end of the article.
#2: Push Down Negative Reviews
From our past experience, 30-60% of buyers are willing to remove their bad reviews or change it to a good one after you contacting them personally.
The exact success rate depends on the customer service you provided and the amount of compensate you offered.
If the buyer refused to remove the review or didn't reply your email, you should make their negative reviews invisible to buyers ASAP.
Amazon has removed the downvote button lately, but you can use this top-rated Review Cleaner tool to downvote any negative reviews with a 100% result guarantee.
80% Amazon buyers will only read reviews appearing on the first page. So as long as you can push down the bad ones to the 2nd or 3rd page, they won't affect your conversion rate much.
This method is working amazingly well and usually you can make all bad reviews invisible within 1-2 days!
In 2021, we launched an upgraded version of the Review Cleaner tool, which is called "Review Guard". With this tool, it automatically pushes down all the bad reviews that are currently showing on the first review page and protect it for 6 month! Which means if any negative review appear again on the first page in 6 months, the tool will automatically pushes it down.
So you will never need to worry about your Amazon listings being destroyed by bad reviews!
#3: Use the Review Remover Tool to Remove Bad Reviews Directly
The easiest and fastest way to get negative Amazon reviews removed is by submitting them to the Review Remover Tool.
Once it is submitted, the software will start to use all methods to remove the review automatically.
This is the software with the highest review removal rate which is around 20-40%!
The best part is, you won't be charged a penny if the review removal failed. So you have nothing to lose!
Come and try it out, don't let your bad reviews destroy your sales!
What's the next steps after you have cleaned up your reviews?
How to Ask a Customer to Remove a Bad Review? |
Dear Customer,
Thank you for your purchase and taking the time to write a product review. We are terribly sorry to hear the product you received is defective and would like to know if we can send you a free replacement or assist you with a refund.
Customer reviews is important to us and we value your response. All responses will be used to further improve the quality of our service and products.
Please let us know how we may assist you to resolve the issue you have experienced.
Sorry for the inconvenience and thank you for giving us the opportunity to rectify the matter.
Sincerely yours
XXX Customer Service Team
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Dear Customer,
You recently left us a negative feedback regarding your order placed with XXX on AMAZON.COM. We are sorry about the inconvenience.
Please kindly provide us with the SKU number under the bar code label on the item packaging or on the box or plastic wrapping the item was in. Please let us know exactly what’s the model of your device and we will look into this matter.
Sorry for the inconvenience and thank you for giving us the opportunity to rectify the matter.
Sincerely yours
XXX Customer Service Team
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Dear XXX,
We are concerned to see your negative feedback for XXX on Amazon.
Here are the details for the Amason order XXXXXXXX
ASIN 1 Product name 1
ASIN 2 Product name 2
ASIN 3 Product name 3
We take pride in our work as a seller, so naturally we are alarmed after receiving your comment. Our goal Is for you to be completely satisfied with this transaction. We would appreciate it if you would give us a chance to address your concerns and to resolve your negative feedback.
Instructons for removing negative feedback
1 Go to your Amazon account
2 Click "SellerFeedback Submitted By You" under Personalisation.
3 Click "Remove" link next to the feedback you would Ike to remove. If there Is no 'Remove" option next to a comment, the 60-day removal period has expired.
Thank you for your understanding and cooperation in this matter.
Sincerely yours
XXX Customer Service Team
